Employee of the Month – Donna Luciw Each month, we take a moment to recognize one of the incredible team members who help make our organization thrive. The Employee Spotlight highlights their journey, contributions, and a bit of their personality beyond the workplace. Get to know the people behind the scenes, learn about their achievements, […]
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Testing Offline Counterpoint Offline Counterpoint is a great tool in case you lose connection to your Counterpoint server. It allows you to continue ringing tickets and sync them to your Counterpoint server when connection is restored. Occasionally, the communication between Counterpoint and the offline databases on your Point of Sale workstations breaks down. If the
How to Easily Apply Open Credits in Counterpoint If you manage Accounts Receivable or Payroll Deduction customers in Counterpoint, you know how important it is to keep account balances accurate. These customers can make purchases on credit and then repay those balances over time through payments or payroll deductions. While it’s possible to manually apply
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Year End Procedure for Fiscal Year July 1 – June 30 There are specific tasks that need to be completed at the end of the fiscal year. Your fiscal year may or may not match your calendar year. Only complete these tasks at the end of your fiscal year. Step 1: Post Everything All tickets,
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Identifying Low-Profit Items: A Smart Move for Your Business Keeping your business financially healthy means regularly reviewing which products are helping—or hurting—your bottom line. One area that often gets overlooked is low-profit items. These products may be tying up valuable resources without delivering enough return. In this post, we’ll show you exactly how to run
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Employee of the Month – SUSAN HARDIN Each month, we take a moment to recognize one of the incredible team members who help make our organization thrive. The Employee Spotlight highlights their journey, contributions, and a bit of their personality beyond the workplace. Get to know the people behind the scenes, learn about their achievements,
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Employee of the Month – May – Jon Glass Each month, we take a moment to recognize one of the incredible team members who help make our organization thrive. The Employee Spotlight highlights their journey, contributions, and a bit of their personality beyond the workplace. Get to know the people behind the scenes, learn about
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Adding a Prompt to a Pay Code To add a prompt for to a Payment: 1. Select Setup → System → Pay Codes 2. Enter or look up the Pay Code 3. Click the Tender tab 4. In the Prompts section, enter a Validate-1 5. (Optional) Check the Box for Required 6. (Optional) Repeat Steps 3-4
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Resizing Counterpoint Windows When you maximize or resize a window in Counterpoint, it can distort or hide fields or columns. Follow these steps to set a window back to it’s default size. Right-click on the top, black bar of the window NOTE: If you are using a touchscreen monitor, you can right-click by pressing and
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